Who we are
Tuana Leather Limited, company number 12437776, of 10 Southfield Road, Enfield, London EN3 4BY, is the data controller for personal data collected through this website. You can contact us at contact@tuanaleather.co.uk.
What we collect
When you place an order we collect your name, delivery and billing address, email address, telephone number and order details. When you use the contact form we collect your name, email address and the content of your message. When you subscribe to our newsletter we collect your email address. We also collect technical data such as your IP address through our website and hosting provider.
Payments are processed by Stripe, which also uses payment data to prevent fraud. If you pay with Apple Pay, Google Pay, Amazon Pay or Link, that provider also processes your data under its own privacy notice. If you choose Klarna, Klarna processes your data as an independent controller, may carry out identity and credit checks, and its own privacy notice applies. We do not see or store your full card details.
Why we use it, and our lawful basis
To process and deliver your order and to handle returns, on the basis of performance of a contract. To answer your enquiry, on the basis of our legitimate interest in responding to people who contact us. To send marketing emails, on the basis of your consent, which you may withdraw at any time using the unsubscribe link. To keep accounting records, on the basis of our legal obligation.
Who we share it with
Our hosting provider Hostinger, which also provides our newsletter and website tools; Stripe, for payment processing and fraud prevention; Klarna, if you choose to pay with it; the delivery company carrying your order, and our accountant and HM Revenue and Customs where tax law requires it. We do not sell your personal data.
International transfers
Some of our providers, including Stripe, may process your data outside the UK, including in the United States. Where this happens, the transfer is protected by UK adequacy regulations (including the UK Extension to the EU-US Data Privacy Framework where the recipient is certified) or by the UK International Data Transfer Agreement or Addendum.
How long we keep it
Order and accounting records are kept for six years, as required by tax law. Contact form enquiries are kept for up to two years. Newsletter subscriptions are kept until you unsubscribe.
Your rights
You have the right to ask for a copy of your data, to have it corrected or deleted, to object to or restrict how we use it, and to receive it in a portable format. To exercise any of these rights, email contact@tuanaleather.co.uk. If you are unhappy with how we have handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.
Cookies
Our website uses cookies. Essential cookies keep your basket working and allow you to log in, and the site cannot function without them. Analytics and marketing cookies are used only if you agree. You can change or withdraw your consent at any time using the cookie settings button on our website. You can control cookies through your browser settings, although blocking essential cookies may stop parts of the site working.